FAQ

Where are your pieces made?

Right in Portland, Oregon! I made everything right in my shop here in the Pacific Northwest. I work hard to source local and USA made products whenever I can and several of my suppliers live right in Oregon with me! While the chains and findings are bought locally, the beauty of the gemstones is that they come from all over the world. 

What is your shipping policy? 

Free shipping on orders $35 and over. I work hard to get things out within 1-2 days, but I do have two kids, so every once in a while things happen! Let me know if you need it rushed and I'll do my best to accommodate you.  

Tell me about the materials you use.

I'm working towards using all gold fill chains and clasps. Charms are mostly gold plated (it has to do with how they are made). I love the look of raw and natural gemstones and I think they are also more accessible to most people value-wise. Everyone should get to wear rubies and emeralds!

Do you accept returns or exchanges? 

Return and refund requests are handled on a case-by-case basis. It is always my goal to make jewelry you will love. If you are not fully satisfied with your order, please contact me and we will figure out what to do. 

I lost an earring, can you replace it for me?

Ohhh no! I bet it's hanging out with all those missing socks! Please contact me specifying which earring style needs to be replaced. I will do my best to replace it for you, but some designs may not be able to be remade due to limitations in gemstone availability. There may be a fee for replacing your earrings, depending on the situation.  

My earrings broke, can you fix it for me?

What a bummer! Chances are good I can fix it, but it just depends on the situation. Contact me with the details and I'll see what I can do!